{"id":3887,"date":"2011-12-07T07:00:54","date_gmt":"2011-12-07T05:00:54","guid":{"rendered":"http:\/\/poncier.org\/blog\/?p=3887"},"modified":"2011-12-06T22:39:18","modified_gmt":"2011-12-06T20:39:18","slug":"entreprise-2-0-fondation-du-social-crm","status":"publish","type":"post","link":"https:\/\/poncier.org\/blog\/?p=3887","title":{"rendered":"Entreprise 2.0 : Fondations du Social CRM"},"content":{"rendered":"<p><a href=\"http:\/\/poncier.org\/blog\/wp-content\/2011\/11\/SocialCRM2011-500x200-e1322583951595.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-3854 alignleft\" title=\"SocialCRM2011-500x200\" src=\"http:\/\/poncier.org\/blog\/wp-content\/2011\/11\/SocialCRM2011-500x200-e1322583951595.jpg\" alt=\"\" width=\"400\" height=\"160\" \/><\/a>\u00c2\u00a0Pour ceux qui ont suivi ma timeline twitter (#scrm11), ils ont du voir que j&rsquo;\u00c3\u00a9tais \u00c3\u00a0 Social CRM 2011 Paris. Une tr\u00c3\u00a8s belle conf\u00c3\u00a9rence, m\u00c3\u00aame si un ou deux \u00c3\u00a9diteurs ont \u00c3\u00a9t\u00c3\u00a9 un peu pushy sur la promo. Mais bon, dans la majorit\u00c3\u00a9 des cas de belles interventions (vous devriez avoir les prez sur le site de <a href=\"http:\/\/www.oursocialtimes.com\/\" target=\"_blank\">oursocialtimes<\/a>\u00c2\u00a0et il y a eu un bon <a href=\"https:\/\/twitter.com\/#!\/tophashtags\" target=\"_blank\">suivi<\/a> sur twitter #scrm11).<\/p>\n<p><!--more--><\/p>\n<p>Voici donc ma pr\u00c3\u00a9sentation qui revient sur les questions d&rsquo;organisation interne, de r\u00c3\u00a9seau sociaux d&rsquo;entreprise pour soutenir les mises en place de strat\u00c3\u00a9gie de SCRM et ainsi optimiser leur valeur ajout\u00c3\u00a9e (comme d&rsquo;hab l&rsquo;image sans le son ;-).<\/p>\n<div id=\"__ss_10488047\" style=\"width: 425px;\"><strong style=\"display: block; margin: 12px 0 4px;\"><a title=\"Entreprise 2.0 : Fondations du Social CRM\" href=\"http:\/\/www.slideshare.net\/poncier\/entreprise-20-fondation-du-social-crm\" target=\"_blank\">Entreprise 2.0 : Fondations du Social CRM<\/a><\/strong> <object id=\"__sse10488047\" width=\"425\" height=\"355\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowScriptAccess\" value=\"always\" \/><param name=\"wmode\" value=\"transparent\" \/><param name=\"src\" value=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=scrm2011-111206143117-phpapp01&amp;stripped_title=entreprise-20-fondation-du-social-crm&amp;userName=poncier\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><param name=\"allowfullscreen\" value=\"true\" \/><embed id=\"__sse10488047\" width=\"425\" height=\"355\" type=\"application\/x-shockwave-flash\" src=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=scrm2011-111206143117-phpapp01&amp;stripped_title=entreprise-20-fondation-du-social-crm&amp;userName=poncier\" allowFullScreen=\"true\" allowScriptAccess=\"always\" wmode=\"transparent\" allowscriptaccess=\"always\" allowfullscreen=\"true\" \/><\/object><\/p>\n<div style=\"padding: 5px 0 12px;\">View more <a href=\"http:\/\/www.slideshare.net\/\" target=\"_blank\">presentations<\/a> from <a href=\"http:\/\/www.slideshare.net\/poncier\" target=\"_blank\">Anthony Poncier<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00c2\u00a0Pour ceux qui ont suivi ma timeline twitter (#scrm11), ils ont du voir que j&rsquo;\u00c3\u00a9tais \u00c3\u00a0 Social CRM 2011 Paris. Une tr\u00c3\u00a8s belle conf\u00c3\u00a9rence, m\u00c3\u00aame si un ou deux \u00c3\u00a9diteurs ont \u00c3\u00a9t\u00c3\u00a9 un peu pushy sur la promo. Mais bon, &hellip; <a href=\"https:\/\/poncier.org\/blog\/?p=3887\">Continuer la lecture <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3854,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,230],"tags":[620,80,290,283,240,216,343],"_links":{"self":[{"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3887"}],"collection":[{"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3887"}],"version-history":[{"count":0,"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3887\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=\/wp\/v2\/media\/3854"}],"wp:attachment":[{"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3887"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/poncier.org\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}