When you talk about social business, social collaboration, social learning, rapidly the question of informal learning come up. Informal learning is difficult to avoid, since 80% of learning in the company is informal in nature, as stated Jay Cross, author of Informal Learning. So does it mean, that we have nothing to do to try to improve it ? Here is my take through a quick bend by the famous Franck Herbert’s novel, Dune and his famous Bene Gesserit.
Informal learning : the Bene Gesserit way
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