Community management et niveau de maturité : Community Roundtable 2012

Chaque année ont l’attend, le document de référence sur le community management, le rapport annuel du Community Roundtable sous la houlette de Rachel Happe. Sa particularité est de mélanger community management interne et community management externe. Voici donc le troisième … Lire la suite

Communityroundtable : le rapport 2011

Je vous parlais l’année dernière du rapport 2010 du community roundtable (lieu d’échanges regroupant des community managers et des spécialistes des médias sociaux américains : @TheCR) comme un document de référence. Le cru 2011 a été publié hier midi, heure locale, … Lire la suite

Digital Transformation : a long quest

The digital transformation is the current Holy Grail of business (also known as Enterprise 2.0, social business), but our leaders have the same problem as the Knights of King Arthur, where to seek and with which knights?

The stages of development of a community in a team

I often speak about collaboration or community management, but finally I realize that I have never discussed the various stages of development of a team working in a collaborative way. Maybe your teams are already working this way, but generally … Lire la suite